Workshop A
Reliability Based Spare Parts and Materials Management
This workshop focuses on building a partnership of your Maintenance and Storeroom professionals with a common objective of maximizing plant reliability through logical and efficient management of the spare parts, materials, and the information required by maintenance people. The importance of integrating the reliability management process with the optimization of spare parts is emphasized.
Don Armstrong
Senior Reliability & Maintenance Consultant
IDCON, INC., Raleigh, NC

Workshop B
Vibration Analysis from a Practical Standpoint
The presentation will teach a matter-of-fact approach to understanding vibration analysis in order to achieve maximum business impact.
Ron Sullivan, Regional Manager – Commtest

Workshop C
Planning, Scheduling and Control of Reliability and Maintenance
Good planning and scheduling enables the implementation of all other maintenance efforts, including a reliability improvement process. This workshop emphasizes the importance of a cooperative operations and maintenance partnership, and how planning and scheduling helps this partnership to achieve lasting results. Examples of "best practices" and practical tips for implementing planning and scheduling changes are included.
Don Armstrong
Senior Reliability & Maintenance Consultant
IDCON, INC., Raleigh, NC

Workshop D
Executing Procedure-Based Lubrication
Historically, industrial maintenance organizations have relied upon the skills, knowledge, and experience of their team members to determine what work gets done and how it is carried out. This poses problems for organizations that seek to standardize practices across multiple plants and/or divisions. 
      The skill sets have and will continue to decline, as a result of, significant staffing cutbacks, over the past 15 + years, combined with the fact baby boomers will begin to retire in droves, in 2008. The industrial maintenance organization of the future will increasingly come to resemble maintenance organizations that serve commercial aviation and nuclear power industries - heavily dependent upon procedures to define what and how a job is accomplished. Learn the key elements to develop, deploy, and deliver an effective procedure-based lubrication program.
Jarrod Potteiger
Technical Services Director
Noria Reliability Solutions, Vancouver, BC, Canada

Workshop E
Operator Based Reliability and Preventive Maintenance
Learn the basic concepts to prevent and detect early equipment failures from the perspective of operations and maintenance. Discover how operations process care relates to maintenance equipment care. Do you want a better understanding of the design of a cost effective preventive maintenance system for operations and maintenance? This workshop will include a discussion of a failure developing period, life of components, consequence of failure analysis and the following topics:

• Integrated Reliability – joining your preventive maintenance with operator based reliability
• Maintenance and reliability processes and their interaction
• Financial impact of preventive maintenance for operations and maintenance
• Operator procedures and equipment failure relationship
• Maintenance Prevention Techniques
• Condition monitoring Techniques
• Selecting the most cost effective preventive maintenance method.
• Inspection frequencies
• Equipment life
• Who (operations or maintenance) should do what PM task
• Setting up project mission, vision, scope, and goal
• Documenting the Preventive Maintenance System, Set expectations, and streamline process
• Key Performance Indicators
• Exercises

Tor Idhammar
Vice President & Partner
IDCON, INC., Raleigh, NC

• Key elements of successful and sustainable reliability and maintenance improvements
• Why many initiatives do not deliver projected savings
• Methodology to estimate potential savings and financial return  
• Necessary changes and paradigm busting
• Key elements of the Operations, Maintenance, Engineering partnership
• Reliability mathematics
• Operators in maintenance
• Why most planners do not plan
• Selling your improvement initiatives to top management. Reliability impact on Return On Net Assets (RONA)

Christer Idhammar, President
IDCON, INC., Raleigh NC

Introduction & Opening of Conference
Christer Idhammar President, IDCON, INC., Raleigh, NC

Keynote Address: Effective Maintenance in the 21st Century
Modern mill management is an increasingly challenging, complex and dynamic task.  The 21st century manager must break down traditional barriers; provide optimal reliability and yield at competitive cost through a partnership between maintenance and operations and availing of operations frontline ability to perform daily basic maintenance inspections and equipment care, while managing through best practices and measuring it all with smart key performance indicators.
       This is a tall order, but it can be done and the results positively impact major key performance indicators in safety, quality, environmental stewardship, costs, and productivity. Listen to this speaker to hear details of his paper mill’s journey and develop your own roadmap to mill utopia.    
Warren "Buddy" Allen, General Manager
Domtar, Ashdown, AZ

eLearning for Millwrights:  Do More with Less
"Do more with less" seems to be the norm in maintenance theses days.  eLearning for the millwright trade, developed with the objective of supporting mill efforts to train seasoned crews as well as new incumbents, has proven very effective in increasing the competency level of the maintenance workforce at reduced cost.  The generic content derived from equipment-specific "how to do" skills adds the elements of knowledge to mill site best practices.
       Implementation of shop-floor-targeted eLearning is a key activity in the change management process and should not be overlooked.  A few implementation models will be presented, including:  just-in-time, health and safety, push/pull and pre-assessment.
Ronald Labrie, Senior Consultant and Founder
Humeng International, Longueuil, QC 

Case Study: Reliability Initiatives to Increase Throughput and Drive Down Maintenance Costs 
NORBORD is multinational board producer with mills in Canada, US and Europe. Over the last five years they have pursued a number of reliability initiatives with great success.  This case study will detail some of the initiatives, leanings and results.
Kevin Burke , General Manager
NORBORD, Stirling, United Kingdom

Case Study: Current Best Practices (CBP) for Reliability & Maintenance: From Food to Paper     
“SHOW ME THE MONEY!”   General Managers and CEO’s cry when Maintenance Managers request funding for implementing Maintenance Best Practices (MBP). 
     MaintainNZ, a national organization for maintenance in New Zealand and some stakeholder organizations have used actual stakeholder figures to develop a “Return on Investment Engine.“ A Microsoft Excel – based model that allows you to estimate the payback, costs and implementation time for your MBP program, so you can convince your GM to “GIVE YOU THE MONEY ” to: 

1. Embark on an MBP Program, 
2. Stay the course with an existing MBP program adding more $$ to the bottom line. 
3. Sustain the gains by showing the potential lost $$ if MBP are curtailed.
4. Learn about the “Under the Iceberg” costs and benefits identified at stakeholder sites during five+ years of MBP program implementation.
5. Discover the “equipment-related losses” used to calculate the benefit along with the types of expenditures making up the “cost” calculation.
6. How these costs and benefits combine to predict the ROI. 
7. Learn how easily you can use the ROI Engine to predict the ROI, and time for implementation of MBP at your site.
8. Convince your GM or CEO to invest in your program

Rob Probst, Maintenance Manager, Norske Skog Tasman, New Zealand
& Chairman, MaintainNZ

Track A- Presentation 1
Capturing the Knowledge
of Your Aging Workforce
and Planning for the Future
Shortage of Skilled Technicians
∙ Assist your organization in hiring people who have the learning capacity and aptitude to get you to where you need to be tomorrow.
∙ Identify the specific knowledge and skills required to maintain equipment.
∙ Capture the knowledge and skills of your incumbent technicians and identify the gap between required and existing skills-sets.
∙ Develop specific training that will provide the knowledge and skills required to maintain equipment.
David Crockett, President
CenTec Inc., Greenville, SC

Track B- Presentation 1
Basic Centrifugal Pump Troubleshooting Tools Designed to Extend Pump Service Life and Reliability
Even with the integration of state of the art monitoring equipment, vibration analysis, and PDM programs, basic centrifugal pump troubleshooting skills applied on a day to day basis will positively impact the service life and reliability of centrifugal pumps. A general understanding of how a pump operates, its design, and its application will provide a foundation of knowledge to be used to troubleshoot pump and pumping system issues. This speaker will provide an understanding of typical failure indicators associated with pumps and the tools used to correct problems prior to catastrophic failures.
Colleen M. Reeves, Vice President, Business Development Group
Dubric Industries, Inc. Comstock Park, IL

Track A- Presentation 2
Electric Motor Testing
Electric motor testing has made significant advances over the last 5 years and continues to change rapidly. This speaker will discuss and show examples of the latest motor testing technologies and how they can be incorporated into a pm program to reduce overall cost and unanticipated breakdowns. He will cover basic electric motor insulation systems, tools and techniques necessary to ensure new and rewound motors are in good condition, as well as trending of data and diagnosing failures. This promises to challenge many of us so be sure to bring a big notepad.
Joe Geiman, Technical Sales RepBaker Instrument Company, Fort Collins, CO

Track B- Presentation 2
Hydraulic Preventive Maintenance and Troubleshooting
Do you want reliable hydraulic systems but do not know what to do beyond oil and filter changes? Then, this presentation is for you. This hydraulics expert will teach you how to monitor the health of your systems, trouble shoot and remedy the many common problems such as overheating, leaks, severe shock and excessive power draw. When implementing these sound concepts, you will reduce hydraulic downtime, improve hydraulic utilities quality and eliminate those pesky 2am call-ins
Al Smiley, Founder
GPM Hydraulics Consulting, Monroe, GA

Track B- Presentation 3
Handheld Technology & Maintenance
To gain competitive advantage in today’s global process manufacturing market, industry leaders are looking to maximize the potential of their existing plants, people and work processes while reducing operating costs and capital expenditures. This presentation will focus on managing “stranded assets”, i.e. people, processes and non-instrumented equipment using mobile workflow, decision support software and handheld technology as key enablers in improving overall performance.
Stephen Moses, VP of Operations – SAT Corporation

Closing of Exhibits

Track A- Presentation 4
Case Study: “Maintain-Ability”
While many engineers focus on designing reliability and maintainability into equipment and systems, maintainers must cope with equipment that is already built and in service.  Most facilities simply accept things as they are delivered and struggle with them for years.  This speaker passionately favors a relentless approach to continually improving maintain-ability and will discuss the basic drivers of this strategy that will allow you to apply the general strategy to any industrial facility in any industry. The speaker will cover some examples of maintainability in practice, demonstrate how to sell the financial benefits to management, and wrap up with a checklist that you can take with you to start building your future success.
Jerry Dover, Manager of Engineering & Maintenance
Give and Go Prepared Foods Corp., Toronto, Ontario, Canada

Track B- Presentation 4
Achieving Reliability Within the Cost Constraints of a Budget
As global competition increases in all manufacturing sectors, maintenance departments are being asked to achieve increasing levels of equipment reliability within budgetary constraints.  To meet these demands maintenance professionals must become business professionals.  Leveraging existing or low cost technology, improving maintenance processes, and engaging plant personnel can achieve significant savings in maintenance costs and equipment reliability.
Jim Hudson, Director of Engineering Services
Trico Corporation,

Track A- Presentation 5
Root Cause Problem Elimination
Root Cause Failure Analysis: This presentation will delve into the fundamental concepts which underlie good problem solving. It will include the pitfalls to be aware of when performing root cause problem solving; as well as a few of the most critical aspects which lead to effective root cause discovery and elimination.
Todd Godwin, Reliability Engineer
Michelin, Norwood, NC

TrackA - Presentation 6
Hydraulic Drives: Reliability & Maintenance
Direct Hydraulic Drive systems are a critical part of many process industry production machines.  From the wood yard to the pulp mill, chemical plants, and rubber factories, hydraulic drives show up in the most demanding applications to increase productivity.  Having a good proactive maintenance approach with these hydraulic drives can help lead to years of trouble free operations.  These tools and guidelines can help the maintenance department plan for drive system maintenance and prevent unplanned outages.
Brian Howell, Market Segment Manager, Hagglunds Drives

Track B- Presentation 6
Management Systems to Support Best Reliability & Maintenance Practices 
We have all seen what happens when you start improvement efforts by shooting from the hip - failure! In addition, you can not mention anything associated with that concept in the workplace for at least two years. Part of a good plan will be to create or update the systems that people work in to allow them to be successful. Gene and his mill team have done many successful improvements and he will share his thoughts and experiences of what must be in place and how to manage for success.
Eugene McIvor, Maintenance Superintendent
Tembec, British Columbia, Canada

Track A- Presentation 7
The Proper Grouting of Equipment
Grouting, Who Cares? You may not say it out loud, but you are probably thinking it. This speaker will show how to properly grout your equipment, how it impacts life and how it can be done more efficiently. You will walk away with ideas and a plan for how to manage and execute this in your plant.
Chris Piekos, Technical Manager
Five Star Products, Fairfield CT

Moving Toward Reliability: Using Structured Current Best Practices to Benchmark and Identify Improvement Opportunities
Arch Coal, a West Virginia based coal mining company’s mission is to change its traditional reactive maintenance environment and move to “Pro-Active Maintenance” and beyond that an environment of “Reliability”. This presentation will provide testimony and insight on their journey from Reactive Maintenance toward Reliability.
Terry Taylor, Manager of Equipment Reliability
Arch Coal, Charleston, WV

Key Elements To Achieve World Class Reliability
Procter & Gamble realized the importance and power of structured improvements and maintenance very early. Ron was instrumental in this push. He helped build and execute a structure and culture that made reliability part of everyone’s responsibility using training, tools and metrics. Ron shares some of the building blocks and methodologies Procter & Gamble has used to sustain world class maintenance through many business and management challenges.
Ron Underwood, Progressive Maintenance Leader
Procter & Gamble, Cincinnati, OH

Financial Impact of Improved Reliability & Maintenance Practices;  How to Sell To Top Management
Maintenance professionals most often have a technical background and talk in technical terms while decision makers think and decide on financial terms. This presentation will give examples on the financial impact of better reliability and maintenance practices and their effect on Return On Net Assets – RONA.
Christer Idhammar, President
IDCON, INC., Raleigh NC